What our Customers say...


The technician that cleaned my area rug was very knowledgeable and polite. We couldn't be more pleased with the service provided and would continue to recommend this team in the future.

Great service! They were very honest and super nice people. They left the areas very, very clean.

Due to the heavy rain and high winds from Hurricane Irma, one of the medical office buildings that I manage lost the exterior shell on two sides of the building, allowing wind driven rain to enter the building. 

Upon seeing the building, I called SERVPRO and they had equipment onsite the same day.  Going forward, they developed a plan to remove, remediate and rebuild the affected areas while staying in constant communication with me.

I would highly recommend SERVPRO in the event of any emergency.

As a mother of three children under 5, I was highly concerned when mold was found in a home we purchased. We called SERVPRO to help. Not only did they remediate the mold efficiently and effectively, they were professional and kind, as if they were helping a family member. Now my family and I can live care free knowing our home is safe thanks to SERVPRO. 

As the property manager of several commercial properties, pre-hurricane, I reached out to make sure I had my key post-hurricane vendors lined up.  I could not have made it through Hurricane Irma without SERVPRO of West Orange. I would not think of going through a weather event without these folks.  I would not even think of using another vendor for clean up and restoration services--period.  I have been a very happy customer of Shannon Perez and her crew for many years now.  Post hurricane, it felt as if Christen Albert never left my side. She never lost her can-do attitude or sunny disposition, and I know she had to be exhausted but she never let it show and she never let up.  She never left her cell phone during those first critical days.  We were all working in difficult conditions but Christen, Dan and Shane delivered on every affected property, every time…and always with a smile.  Their customer service is matched only by their knowledge base, which is incredible.  I have never had them recommend anything they felt I didn’t need to remediate my water issues.  If they tell me they need to bring in a particular piece of equipment for ‘x’ amount of days, I know that is what has to happen.  They have never once let me down.  Thanks, Guys!

Thank you SERVPRO of Apopka/Wekiva for replacing the old dilapidated shelving in our pantry; we are so grateful for this donation and how it will enable us to serve our clients better.

Thank you to Scott Tracy and his SERVPRO franchise. A dear friend of mine that lives in Windermere had a water loss and was hesitant about contacting a restoration company due to a bad experience he had with a different restoration brand. I recommended that he contact a local SERVPRO franchise. He did, an inspection was provided and reassurances were made. At the end of the day, excellent customer service and professionalism were displayed due to top notch training and core values.

A team of wonderful professionals! Scott Tracy is the best anyone could ask for!

Cindy and her packing crew executed their tasks efficiently and carefully. They packed every item with great care and showed the same care when loading the truck. Additionally, they performed the return offload in an outstanding manner.

These employees were a pleasure to have in our home. They displayed professionalism, a can-do spirit, a respectful and personable demeanor, and genuine customer service during their work.

We will recommend SERVPRO at any chance we get.

We are a non-profit 501(C)3 organization that helps underprivileged and special needs children experience music.  We have a small rehearsal space that flooded during a freak thunderstorm.

I called SERVPRO and they responded right away.  Before we knew I the water was removed and the room was ready to use again (luckily it has a hard floor and not carpet).

They also gave me some suggestions on what to have the landlord do to prevent this from happening in the future.

I would not hesitate to use or recommend them again!

SERVPRO and Operations Manager, Marty Hoffman have been a lifesaver. I'm completely impressed with their professionalism and the ability to contact them whether they're in the office or not to get a question or concern addressed. I would highly recommend them -- we have a house in Casselberry and they had a lot of work to do around water damage. Their advice was spot on and they did what they had to do quickly.

SERVPRO was able to come to my house after my toilet supply broke. They were so professional and able to get my house back together in just a few days! 

I am now living in a house that was completely renovated by SERVPRO & it looks like new and has no sign of the horrible situation with the previous owner. Great job thank you!

These guys have been awesome for us! Most professional, respectful, above and beyond. Thank you so much!

SERVPRO came out our home and was able to provide a deep clean that saved my carpets. I thought I was going to have to throw them away! 

Hats off to SERVPRO!