Recent Why SERVPRO Posts

You Have Many Choices-Why Choose SERVPRO

10/14/2021 (Permalink)

We know you have a choice when it comes to who will help you with your home or business after a water or fire damage. There are many reasons why SERVPRO of Maitland-Casselberry should be at the top of your list. Here are just a few.

  1. SERVPRO of Maitland-Casselberry may be a newer name in the community but our team has been providing services to a large majority of Central Florida for over 35 years through our sister franchises, SERVPRO of Apopka-Wekiva and SERVPRO of West Orange. That means you get the experience of a dedicated team who has many years of experience.
  2. We have a large warehouse full of equipment to help you! No matter how large or small the job is we will have the equipment necessary to take care of your job.
  3. Many of our team members have been with us for a long time. What’s a long time? Our GM has been with us nearly 30 years, with many others serving our customers for at least 10 years.
  4. Our staff is IICRC Certified. These certifications don’t stop with our production team. Many of our office staff are also certified through the IICRC with various certifications. This means that we have many different people who can help you deal with your loss and any questions you may have.

It is important to us that our community receives the best help available for any disaster. If you ever have any questions, please feel free to reach out. We have a dedicated Customer Support Coordinator that will help to answer any questions you may have. You can reach our office at 407-388-0404 or you can reach Christen Albert, our Customer Support Coordinator at 407-947-1159.

We Love Our Community!

10/14/2021 (Permalink)

SERVPRO of Maitland-Casselberry crew at National Night Out with the Maitland Police Department SERVPRO of Maitland-Casselberry enjoyed supporting the Maitland PD and community at the National Night Out this year and can't wait for next year!

SERVPRO of Maitland-Casselberry is part of a large family of franchises but we are locally owned and operated. We take pride in our community. We recently participated in a community event that was put on by the Maitland Police Department called National Night Out.

Our team had so much fun talking to the community during the event. We had a truck on display and games for kids (and adults, because who doesn’t like games?!?!) to play. So many people commented that they knew who we were because of the big green trucks. They are visible in the community constantly.

We often jokingly tell our customers that we are like the doctor. We are here if you need us but you hope you won’t have to call. If you ever do have to call us, just know that we will be there, anytime, day or night, sunshine or rain, to help you get your home or business back together. We love being able to help make it “Like it never even happened,” for our community.

From Carpets to Catastrophes We are Here to Help

10/6/2021 (Permalink)

There are so many decisions to be made when you are a home or business owner. Some are more critical than others, like what to do when disaster strikes. Most people know that SERVPRO offers 24 hour emergency service for water and fire damage, but we also offer many other services you may find helpful.

Here is a short list of services you can call us for:

  • Carpet, Hard Floor and Upholstery Cleaning
  • Odor Identification and Deodorization
  • Stain Removal
  • Contents Claim Inventory Service
  • Crime Scene, Biohazard and Vandalism
  • Water Damage Restoration
  • Mold Remediation
  • Fire, Smoke, and Soot Restoration

We know that time is a precious commodity when you need help so our team is available 24 hours a day. You can reach us at 407-388-0404. From Carpets to Catastrophes SERVPRO of Maitland-Casselberry is here to make it “Like it never even happened.”

What Makes us Tick-Thoughts from a SERVPRO Employee

8/3/2021 (Permalink)

“I know this isn’t our relationship, but I just have to say I love you and thank you!” I busted out laughing and replied “I’ve never had a customer say that to me, but I’m so glad we are able to help you!”

When you think about WHY you do what you do, what makes you tick, what comes to mind? For me it’s helping people. Not many people really go into the restoration industry on purpose. For most of us it was the job that was available at the time we needed it. But for those of us who stick around, we are here because we like helping people, making a difference in their life when they don’t even know who to turn to.

The entire SERVPRO community lives by this creed, the notion of always being available to help families and communities in need. I’ve seen this time and again, even within our own community. A few years ago there was immense damage to a local SERVPRO office and to their employee homes during a hurricane. Those team members all gathered to help their community first. As a team SERVPRO’s from across the country came together to help that location get back on its feet. From sending crews down to the area to help the community to making donations so they could rebuild their office, we made sure that they knew they are part of our SERVPRO family. 

The customer I quoted in the opening is someone who used our services years ago. When confronted with a loss in his daughter's home he knew he needed to call us to help ease their fears and give him the right info. We were there for him 16 years ago, and we are there for him now. 

So when you find yourself asking WHY should I choose SERVPRO to help me in my time of need, know that it’s because we care. We care about our employees, our communities, and most of all, we care about YOU, our customer. Our priority is getting you back to your life and making your disaster “Like it never even happened.”

Contributed by Christen Albert. Christen has been with SERVPRO over 15 years and has assisted customers during many types of losses. She has experience in dealing with every aspect of the job, from field work to working with the customer and insurance company to close out payment.

Why SERVPRO is the First Choice for Water, Fire, Storm, and Mold Damage Restoration Needs

11/19/2020 (Permalink)

SERVPRO tech walking a project When disasters cause home and commercial restoration emergencies, remember SERVPRO is always available for your restoration needs.

Why Maitland/Casselberry Residents can Act Decisively Against Storm, Mold, Fire or Water Damages

Central Florida residents use restoration services when unexpected home emergencies occur. By doing so, they can often save thousands of dollars in potential secondary damages that may occur as a result of improper or home restoration services. Our company has been a stalwart in the community of Greater Orlando for several years. It partakes in regular donations of both money and time to charity missions like clothing drives or children's shelters. Throughout the year, our servicemen and women are on-hand to help you overcome an emergency with minimum inconvenience and expense. Contact us anytime to arrange restoration services for water, mold, storm, or fire-related damages.

Water Damage Restoration

Homeowners may experience water damage in their Orlando area home at any time of year. These can be either in the form of excessive quantities of moisture in a short period overloading a home's defenses, or long-term problems creeping up over several months. Whether your Maitland home falls victim to flooding or a slow internal leaking, our water restoration technicians (WRT) are on-hand to provide the assistance you need. SERVPRO is available twenty-four-hours a day and even runs an out-of-hours service for emergencies.

Water incidents in your property can cause a chain reaction of interrelated issues. These issues may include problems with odor, microbial bacteria, fungi, or soiling of your possessions. SERVPRO restoration services are comprehensive in their approach to your Maitland/Casselberry home and can stop damage as well as putting in place proven methods to reverse it. Usually, we start by thoroughly removing water from the property, then drying using proper drying methods.

Bringing venting box fans to your Maitland/Casselberry home, as well as the careful placement of portable heating, can help to encourage natural evaporation. Natural evaporation is useful in removing moisture that may have absorbed into furnishings, upholstery, or flooring. Using moisture probes, SERVPRO can accurately assess the moisture content of any given material and can keep returning during the restoration service to ensure reaching our goals.

Mold Remediation

Indoor air quality is becoming increasingly prominent in the restoration service industry. Often, homeowners are surprised by quite how many toxins can exist in a home environment. The issue is especially pertinent in homeowners that have mold damage in their Orlando area homes. Molds breed by releasing microscopic spores into the surrounding atmosphere. These spores can cause unpleasant odors as well as ingestion when inhaling indoor air. SERVPRO takes decisive action during mold remediation to ensure the spread is limited and your air-quality restored.

Setting up containment is an essential part of the restoration. Usually, an area of your Orlando area home that shows evidence of mold growth needs quarantining. The removal of mold colonies or demolition of infested materials increases airborne spores. SERVPRO applies negative air pressure when performing controlled demolitions to ensure that the spread of spores is under control. Also, we may use physical barriers such as polyurethane sheeting to prevent microscopic spores from escaping.

Airborne particles are frequently invisible to the naked eye. This invisibility makes it challenging for a homeowner to assess or act against unwanted indoor air particles. Using high-efficiency particulate air-filters (HEPA), SERVPRO technicians can remove particles from the air that are as small as 0.3 microns. Air scrubbing equipment combined with deodorizing methods saves time on the turnaround of your restoration service.

Storm Damage Restoration

Storms can expose your home to outdoor elements as well as pathogens that may enter in floodwaters. Extraction is the most effective method of controlling storm damage in your Maitland/Casselberry home. However, to be truly useful, you need to combine rapid extraction with careful cleaning and drying. At SERVPRO, we often find homeowners suffering from microbial growth or mold issues traced back to initial flooding several weeks or months before.

Our restoration services focus on a complete, thorough approach to both removal and drying of moisture in your Orlando area home. When water is extracted and dried, it can leave behind microbes or stain on the flooring materials of your home. We use rotary floor machines to both loosen soiling from hard surfaces and apply pre-conditioning agents to soft ones like carpets. Rotary machines not only help to dislodge severe soiling but can help to buffer floors and leave them in a preloss condition.

Flooding as a result of stormy conditions can seem unfair. SERVPRO can help you to redress the balance by providing expert, locally-based technicians who can complete the job on time and on-budget. If the damage necessitates relocation temporarily, we can perform the vital mitigation tasks needed to prevent your home from suffering permanent damage in the interim period. SERVPRO restoration services are available to all residents of Orlando area in an emergency.

Fire Damage Restoration

If your heating ventilation and air conditioning (HVAC) system are on, it can cause extensive fire damage to your Maitland/Casselberry home. Air entering the supply side can overload filters causing hot smokes to travel through ventilation shafts. Return side outlets can then end up spewing soots, odor, and ash into unaffected regions of the house. SERVPRO restoration services incorporate a comprehensive game plan for HVAC inspection, cleaning, and replacement of ventilation ducts.

Hot smokes are attracted to cooler surfaces, which include the metal insides of a ventilation shaft. These can deposit thick soiling onto the inner sides of an HVAC system, which can be challenging and technical to clean. SERVPRO restoration services here in Orlando area can remove both return and supply-side air ducts to carry out in-depth inspections. Using air whips, we can dislodge loose soiling, which can then vacuum out using negative air pressure machines. Cleaning of the interior closest to the wall- where soiling builds up- can be cleaned using water and oil-based solvents.

Once your HVAC is clean, we can begin to perform repairs. Cavities opened with a circular drill for negative air pressure machine access can be resealed using aluminum plating. We can replace ducts in every room inexpensively. Return side ventilation filters need replacing to ensure that odor remains under control, and your home brought to a preloss condition.

Home emergencies are unexpected and, at times, seem unfair. Contact SERVPRO of Maitland/Casselberry at (407) 388-0404 for assistance with mold, storm, fire, or water-related incidents.

https://www.casselberry.org/

https://www.itsmymaitland.com/ 

Our SERVPRO Of Maitland / Casselberry Team Is Ready To Help During This Time Of Need

11/12/2020 (Permalink)

SERVPRO Cares Logo SERVPRO Cares during this time of need.

While our local communities continue to react to the ever-changing news regarding the global pandemic of Coronavirus, this is a reminder that we are ready to help. We are specialist in cleaning services, and we adhere to the highest cleaning and sanitation standards. Our highly trained SERVPRO professionals offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your commercial property or public space back in business.


We are prepared to clean and disinfect your business or home, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, light switches, doorknobs, bathroom fixtures, toilets, keyboards, phones, tablets and tables.

Click Here for more information regarding Coronavirus cleaning protocols.

SERVPRO of Maitland / Casselberry is certified through the American Bio-Waste Solutions and trained to dispose of biohazard materials inline with EPA, OSHA, Florida State laws and local Pinellas County regulations. We are also a member of the local community and do our part to make the clearing of biohazard as painless as possible for our Largo area residents.

Why Choose SERVPRO?

8/21/2020 (Permalink)

Picture of a flooded hallway Your Problem. Our Solution.

SERVPRO is a franchise system with 45 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon.

We are quietly taking to the streets, every hour of every day, proving that whenever there is a house full of water or an office full of smoke, there is also a van full of clean and workers that are going to make it look like it never even happened.

So what services does SERVPRO of Maitland / Casselberry offer? We offer the following;

Restoration:

  • Fire, Smoke and Soot
  • Water removal and Dehumidification
  • Mold Mitigation and Remediation
  • Move Outs and Contents Restoration
  • Contents Claim Inventory Service

Cleaning:

  • Air Ducts and HVAC
  • Biohazard, Crime Scene and Vandalism
  • Carpet, Upholstery, Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Deodorization

We also offer Reconstruction services. Give us a call today at (407) 388-0404 to get an estimate or learn more about what we do!

The Reason We Stand Above The Others

8/17/2020 (Permalink)

SERVPRO of Maitland / Casselberry provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water/Storm Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial reconstruction
  • Mold Remediation

WHY SERVPRO of Maitland / Casselberry

8/13/2020 (Permalink)

When we talk about a fire, or any other disruptive disaster to strike your home, we always refer to SERVPRO’s amazing service and expertise making it "Like it never even happened."  We talk about drying and repairing, dehumidification and reconstruction.  What often gets looked over is the mental aspect of these events.

During and after a disaster it is natural to experience different and strong emotions.  Emotional reactions can often be strong, with young children at an increased risk of experiencing trauma from a disaster at home.

Talk with someone about your feelings - anger, sorrow and other emotions - even though it may be difficult.  You can also look for help from professionals who deal with post-disaster stress.

Whether your home has emergency flood damage or you need your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.  Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

3 Services SERVPRO Provides After a Storm

8/10/2020 (Permalink)

Demand for damage mitigation and restoration services spikes after a severe storm. Insurance agents and adjusters need to be able to rely on a local mitigation and restoration company to provide timely storm response services. Here are three services that make a local SERVPRO franchise the right choice for storm restoration.

1. Disaster Response

No matter how many properties are affected by a storm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.

2. Mitigation and Cleanup

The initial stage of storm response involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flood damage should be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.

3. All-In-One Restoration

A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.

These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients. 

In need of services? Call us at (407) 388-0404 today!